Outsourcing your facility's janitorial services to a facility maintenance can provide a number of benefits over and above the use of in-house staff: customize your services to your schedule and budget, utilize in-house maintenance staff for higher value jobs, and you have a contract in place to specify expectations on both sides. Outsourcing typically means your satisfaction is guaranteed. Why pay your in-house certified tradespeople full hourly rates to sweep parking lots, do litter pickup, or take the garbage out?
Customize Your Janitorial Services To Your Needs
Depending on your business or facility's hours and capacity, you might want daily janitorial services, a few times per week, or even a seasonal deep clean. No matter what your timing preference is, outsourcing janitorial services allows you to call all of the shots according to what you think you need. If scheduling isn't a concern for your business, but budgeting is, outsourcing allows you to choose a plan that matches your budget. This could mean ensuring daily duties are done, such as emptying trash, but leaving other non-essentials for once weekly. For residential facility maintenance, this leaves your regular staff to attend to tenant issues, building repair tasks, or preventative maintenance duties.
Outsourcing Janitorial Services Guarantees Satisfaction
Let's face it: your skilled tradespeople are not going to be overly thrilled to be taking out trash or cleaning graffiti off of the walls. They would much rather do what they were trained for, and because of this, may do a halfhearted job. When you outsource your janitorial services, your company and the service company have a contract. Within that contract, expectations from both sides are defined with specificity, leaving no room for misinterpretation. If your contract says that windows are to be cleaned weekly, and that's not occurring, you have grounds on which to not pay for window cleaning. Corrective maintenance will always trump washing windows, so there's a good chance that unless you outsource, the aesthetic appearance of your building may take a nosedive.
Many Customers Judge A Book By The Cover
Speaking of aesthetics, would you want to do business with a company that had trash on the floor, dirty and smeared windows, and the office was in disarray? Likely not. For healthcare facilities, wouldn't you rather visit a hospital that clearly showed they took pride in their appearance? Janitorial services are far more important than many give credit for, and outsourcing can guarantee that you get the job you need done right, or your money back. Try to get the hourly pay back from your employee who did a mediocre job washing the windows. Having a cleaner atmosphere may not guarantee success, but it certainly will push you in the right direction. Janitorial services are an integral part of a complete facility maintenance plan. They not only improve the look of your property, but result in greater cost savings and client satisfaction.
Outsourcing your janitorial services to a facility maintenance company can be affordable depending on the plan you choose. A fully customizable plan, clearly defined expectations and improved customer satisfaction are just a few benefits of outsourcing.
Chris Harmen is a writer for Tru-Serve, a facility maintenance company that provides professional janitorial services throughout the Twin cities (Minneapolis, MN and St. Paul, MN.)
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