How to Improve Business Communication through Text Messages?

Ever thought you could reach out to your most remotely located customers through just an SMS? Or, did you ever make appointments and meeting plans via text messages? If you answer in negative for these questions, you probably are living in a primitive world. SMS and text messaging is no longer a domain of teenagers and young adults. Organisations are using these apparently short message services in a big way by providing fast emergency communication with customers, reminding people to vote, improving debt collections and sending special discount offers to customers.

No longer does an organisation has to spend on expensive ways of business communication as they can send text messages to their customers, staff and affiliates in a quick and cost-effective manner. The highlight of SMS services is that you can send bulk messages to as many people as you want from your mobile phone or computer. Installing an SMS gateway/API is an effective way of enhancing communication through mobile and computers. You can also use an SMS software to send text message online without having to rely on a mobile phone.

Discussed below are some of the key factors that must be taken care of in order to send text messages in an effective manner:

No SMS ‘lingo': Terms such as msg, gr8 and other shortened words used in personalised SMSs should be avoided when texting for business purpose. Usage of such terms may confuse the receiver of the message and rather fail the very purpose of sending text message. Stay away from slangs as that make the entire message look immature.

Maintain professionalism: Being a message for business purpose, it is important to keep the tone professional. Use formal words and sentences while communicating through SMS and text messages.


Do spell check and grammar check: Grammatical or spelling errors in business communication should be avoided as that gives a wrong impression about the company. Moreover, the receivers may conceive the message wrongly because of the wrong spellings and poor grammar.

Don't get too personal: Sending over-friendly messages or using personal details of the receivers of the messages in a distasteful manner can again turn the entire text messaging campaign against you. Do not abuse anyone or send personalised remarks through text messages as that can be used as an evidence against you.


Consider the time before sending the message: It may be day time here in Australia when you send text messages, but the receiver of the message may be in a country where it may be mid-night. It can be very annoying for the person to wake up late at night to receive such messages. Make sure that you time your messages so that the receiver does not get perturbed by it.

These are some of the SMS etiquettes that must be considered before you send text message online or from your mobile. If these factors are considered before beginning the campaign, you will be guaranteed effective business communication which is light on your pockets, saves your time and facilitates global reach.

About the Author

Author is an experienced business writer, has been writing in the business world for a long time. The article tells about the features and usage of Bulk SMS Software, SMS and SMS Australia.

Advantages of using text from computer campaign to promote your business

In the early stage of electronic communication when pagers were in the use actual communication was taking place by text message and even after the evolution of mobiles till now messaging is the best solution available in the market for short type to communication or to express your feelings when you are unable to express them by the way of words.

Many companies and organizations take advantage of the popularity of mobile device and wide use of messaging services offered by telecommunication service providers. There are many small organizations providing mass or bulk messaging services to different organizations for their business promotion. Here one thing is quitenoticeable that the mass messaging although looks like the same as mobile messaging but there is a fundamental difference in it. Messages sent by using a device or mobile or sent by computer look same to end users.

Sending Text from computer or sending sms from computer suits mass sms companies as the speed to sending messages is quite high by using a computer device. Text from computer can be send by using a text messaging software and sms API. Text messaging software is specially made software to send to receive messages with a automatic function that allow user to send to receive messages with lighting fast speed and pace.

Sending text from computer is like sending thousands of messages by just pressing a single click of your mouse. Text messaging software needs to have mobile numbers of recipients which are easily available with mass sms service providers. Data from any simple excel sheet can be used to give text messaging software a list of mobile numbers which needs to be targeted. There are other logical operators helping the user to separate a pre defined data base from the list like all the mobile numbers of female.

When you think or plan to start a brand new text from computer campaign you must be sure of these things. Firstly it will be very clear to you that what is your target audience as target audience can be gender specific, age specific, income specific and geographic separated. It should also be clear that sms from computer to particular mobile numbers can bring legal obligations therefore always ask your text message providers about the safety of such campaign.

Most important role is of the body of text which actually gets displayed to your target audience as mass or bulk sms campaign or text from computer campaign can send thousands of messages to particular mobile numbers but the final and the real impact is because of the text they read. In most of the countries there is a limit of one hundred and sixty characters and therefore the body of the message must be able to deliver full message in the 160 characters itself. If the length of the message is more then 160 characters then the message can not be displayed in just one go. Infect there will be two separate broken messages for the same.

Text message is the most appropriate way to promote messages as it involves very low cost and is appropriate for almost every type of business. Specially recently launched, small size and geography specific businesses can get maximum traffic with messaging campaign.

About the Author

At MessageMedia we understand your needs to find out how we can help to reach your business goals through our SMS Gateway. We offer a 100% uptime guarantee, Text to Phone from Computer , the only one of it's kind for US businesses and organizations.